What our customers say ...

As usual, the CSDC Support team has performed to perfection. Your responses are always, immediate, helpful and friendly. Thank you for putting up with our questions so patiently and politely!

Leslie Looker, City of Kitchner

support Customer more ...



Support Contact Contact Support


      

What our customers say ...
Prev Next

This looks great. Thank you very much for your attention to this issue. As always CSDC support is greatly appreciated - David Stevenson, District of Maple Ridge

Thanks for the help. I realize this really isn't a "CSDC Support" call! It's more of a java/jsp question, but I truly appreciate you guys helping! Support is great as usual! Hands down some of the best application support. Excellent. Worked perfect. - Greg Cookson, Town of Markham

I am very pleased with CSDC support. They have always responded promptly and have gone extra mile where required. Thanks to the support team for their efforts on getting our test environment up and running today. - Naeem Khan, Manager, Systems Development and Support

I want to thank the Support Team for their extraordinary patience helping me solve Amanda problems. I appreciate the promptness, and innovative solutions with our scripts. Thanks again for all your help! - Patricia Thielan, Town of Halton Hills

CSDC continues to make giant strides in improving their customer support, and I believe it is among the best in that area when comparing it to other software application providers. Most suggestions for future improvements are acted upon and incorporated immediately. - Craig Wilson, Town of Whitby

I just wanted to say thank you to you and your staff for helping Yogi implement the AMANDA EAI product in conjunction with our Central Cashier project. We had very short time lines and our request for assistance was answered timely and professionally. We have been running in a live environment for over two weeks, and we have had very few technical glitches (if any). Again, I want to thank you and CSDC Systems for being supportive and professional. We really appreciate your support and we look forward to a successful 2009. - Catherine Baldelli, Coordinator, Business Systems, Town of Milton

I really appreciate that CSDC employees seem to really care about doing a good job. It shows. - Paul Hogrefe, City of St. Paul

I would like to re-iterate in writing my verbal comments at the user conference regarding the support we receive from your team at CSDC - It is support like no other software company we deal with.

- great response time
- ability to search past issues experienced by other clients to get answers to our problems/queries
- availability of use of forum to seek advice from other clients directly.

All of these factors combined provide us with an outstanding service level that is second to none! - Kathi Nesbitt, City of St. Catharines

I am happy to say that I get excellent response from every issue I post to the website. - Adrian Martin, City of Aurora

I wanted to let you know that your assistance in addressing the issues with eNtraprise and getting it back to us so quickly is very much appreciated. You continue to provide superior service which is key to the strong working relationship that has been developed with CSDC and continues to grow. - Anonymous